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Helping you deliver quality, patient-centric care across acuities

Globally, hospitals are facing rising acuity, workforce shortages and increasing demands on care delivery. Philips virtual care solutions combine predictive insights with clinical expertise to help extend hospital capacity, support frontline teams and improve patient outcomes. Philips partners with health systems to co-design, implement and optimize virtual nursing, eICU and inpatient telehealth programs that are essential for meeting today’s care challenges.

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Why leading health systems choose Philips

Hospitals across the world trust Philips as a partner in virtual care because of our depth of experience and proven ability to co-design programs that work. From eICU to Virtual Nursing and Virtual Acute Care, we bring clinical expertise, technology, and services together to support frontline staff and improve patient safety. Our focus is not only on deploying solutions, but on helping health systems sustain long-term success through ongoing partnership.

  • 25+ years of demonstrated results for virtual care across acuities
  • Predictive insights for early detection of deterioration
  • Reduced bedside workload and improved nurse retention
  • Proven and dedicated clinical support for long-term program success
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Virtual Nursing

Hospitals are under pressure to deliver more with limited staff. Philips helps implement the right virtual nursing program to shift time-consuming tasks such as admissions, discharges, documentation and patient education to remote nurses. This enables bedside teams to focus on direct patient care, while experienced virtual nurses provide support and mentorship that help improve retention and satisfaction.

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Virtual ICU / eICU

ICUs are managing rising patient acuity with fewer experienced staff. Many nurses are new to critical care, while others with years of expertise are no longer able to be on the floor. Philips helps health systems implement virtual ICU programs that connect remote intensivists and experienced nurses with bedside teams. Supported by predictive insights, these programs enable earlier risk detection, standardization of care, and virtual mentoring for staff managing complex cases. This helps hospitals expand access to critical care expertise and strengthen both patient outcomes and staff confidence.

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Specialty virtual care

Virtual care does not end with physicians in the ICU or with virtual nursing support. Many hospitals are finding success by extending virtual care into specialty programs such as tele-sitting, telemetry, rapid response teams and even including pharmacists as part of the virtual ICU team. These programs help hospitals address unique workforce and patient needs, from continuous patient observation to safer medication management. Philips partners with hospitals to identify where specialty programs can have the most impact and helps set up the right mix of virtual care to strengthen staff and improve patient outcomes.

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Our solution

Philips virtual care helps hospitals address workforce challenges, manage rising acuity, and support better outcomes by combining predictive insights with clinical expertise in one scalable solution. Philips eCareManager and Virtual Acute Care (VAC)* solutions support inpatient virtual care across your hospital. These solutions are vendor agnostic and integrate with the leading audio-visual solutions, enabling flexible deployment that adapts to each hospital’s needs. With Philips as a partner, hospitals can co-design, implement, and optimize virtual nursing, eICU and other inpatient telehealth programs that help ease staff burden and deliver consistent, high-quality care.

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Please contact your Philips representative for information on which program is available in your area.

The results have been transformative. With experienced virtual nurses mentoring new staff in real-time, CoxHealth has improved efficiency, quality of care and staff satisfaction. Since implementing virtual nursing, specific improvements include*:

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60%
decrease in patient falls
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50%
fewer documentation
errors for restraints
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26%
lower nurse turnover
(Source: CoxHealth case study)
*These results are specific to the institution they were obtained and may not reflect the results achievable at other institutions. Data is derived from CoxHealth internal studies
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